‘Transformation is dead' and should be replaced by rapid cycles of discovery and experimentation, Simon Parker, Redbridge LBC's corporate director of strategy and former director of think-tank NLGN, has proclaimed.
Writing for The MJ this week, he called on councils to ditch the search for ‘big, top-down technical solutions,' arguing the big wins do not lie in ‘big bang technology' but in the ‘human relationships' this enables.