It's another year when we do not have enough overall resources to cover the increased cost of service and number of people needing basic statutory service. Another year where we have to use reserves to smooth the impact of those exponential rises. Once reserves are spent, they are spent.

Goodbye resilience and projects to deliver against corporate strategies. I try to be positive. My plan includes an even more laser-like focus on performance against clear metrics and concentrating on making sure tight resources are aligned closely to the delivery of activity that delivers our promises.