HUMAN RESOURCES

What would Guy Goma have done?

It is 10 years since Guy Goma was mistaken for a technology expert and interviewed live on BBC News 24. With council managers under mounting pressure to perform, Blair McPherson recalls an example of being put on the spot.

What senior manager has not caught themselves talking on a subject they no nothing about but getting in too deep, too fast to admit it.

It is happening more often now that local authorities have culled their management posts and slimmed down their hierarchies, leaving senior managers responsible for a broader range of services, some of which they have no professional background in or direct experience of.

Popular articles by Blair Mcpherson

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