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As leaders, it's our job to make working for councils 'cool'.

We have to make it easier for people to work in our organisations, 'offering the right tools and processes to reduce wasted effort, and improve flexible working' says Tracie Langley.

Barack Obama said: ‘One of the things I think I can bring to the presidency is to make Government and public service cool again'. There is nothing truer or more relevant to us as public servants than finding ways to attract and retain workers.

We are at a crossroads though, where our new world requires new digital skills and different ways of working, where youngsters can apply their new ways of thinking to old ways of working.

Popular articles by Tracie Langley

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