MJ Awards: How Merton worked its magic

When Merton LBC embarked on a ‘journey to excellence’ it redesigned its operating model to be business-like and strong on partnerships.

When Merton LBC embarked on a ‘journey to excellence' it redesigned its operating model to be business-like and strong on partnerships. Heather Jameson reports on how this strategy led to Merton winning the best achieving council accolade at The MJ Awards 2013

Heather Jameson

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