In an age where artificial intelligence (AI) is reshaping industries across the globe, the time has come for local authorities to embrace this new era.

AI holds immense potential to enhance public services. For local authorities grappling with tight budgets and increasing demands, AI offers a way to streamline operations, improve the quality of services, and empower workers to focus on what really matters – the people they serve. AI has the ability to analyse large datasets to identify trends, needs and priorities within the community. This can further help local authorities make more informed decisions that align with public needs. The implementation and cultural shift required to maximise the benefits of AI requires visionary leadership, and it requires a broader conversation around the impact it will have on the skills requirements within the majority of roles.