Academics have demanded a raft of tools to enable local government to hold to account the ‘chaotic network' of agencies involved in providing public services.
New research, published by the Association of Public Service Excellence (APSE) and carried out by the Local Governance Research Unit at De Montfort University, claimed the events surrounding the Grenfell fire, as well as the fallout of the Carillion collapse, highlighted the complexity of the public services landscape.