LOCAL DEMOCRACY

If you're going to engage you've got to mean it

In Taiwan, revolutionary Government minister Audrey Tang is pioneering online public consultation. Heather Jameson asks if crowdsourcing public policy is the future of engagement - but that if you do it you have to be serious about it.

Researching for this week's Data and Digital supplement was fascinating – not least because the word 'digital' has been contorted and amended to mean all things to all people.

Ask a council if they are doing digital transformation – another hijacked term – and the response will be anything from installing a new IT system to a serious technical revolution. But, mostly, there is widespread recognition that few are doing this as well as they could.

Heather Jameson

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