Stockport’s Digital by Design
Stockport’s take on digital transformation, with its Digital by Design programme, is an in-house approach allowing the council to redesign its online services based on real user feedback and analytics, writes Pam Smith.
Adur and Worthing Councils are pushing ahead with a radical digital agenda – even though it could lead to their eventual demise. Alex Bailey explains.
How Alexa could revolutionise the way we deliver care
Hampshire CC and its partners are piloting Amazon’s Echo system to drive improvements in social care. David Rees says the project has the scope to complement human carers and make sure resources are focused on supporting those whose need is greatest.
A world of opportunities and challenges
A survey by The MJ and BT asked local authority chief executives and managers for their views on how digital transformation was changing their service delivery. Michael Burton reports on the key findings.
Let’s get back local government’s voice
Ahead of the Labour Party Conference, Nick Forbes outlines some of the challenges for local authorities and his hopes for the party in this next phase of governnance
The combined authority that’s Educating West Yorkshire
Susan Hinchcliffe expands on the role of the West Yorkshire Combined Authority in successfully delivering education to further skills and employment in the Leeds City Region.
Sector urged to create ‘digital enterprise zones’
Vodafone has called on central and local government to create ‘digital enterprise zones’ across England to stimulate growth.
Break new data rules and face £18m fine, councils warned
Local authorities face fines of up to £18m for breaching new data protection laws, councils have been warned.
Who’s ready to go commercial in the ICT sector?
The IT managers’ society Socitm has been surveying local authorities looking at their approach to commercial development, and finds that ICT in particular has been a slow area to make progress. Geoff Connell discusses.
Are we prepared for the looming technological revolution?
We urgently need a public inquiry to answer the tough questions about the technological revolution soon to sweep the public sector, argues Adam Lent
Tackling loneliness with technology
Graham Allen and David Rees reveal how a recent project in Hampshire has shown how digital technology can help address the growing problem of chronic loneliness for the elderly.
Jason Longhurst explains how Central Bedfordshire Council's commercial thinking has helped to attract businesses to the area, create jobs and allowing the council to reinvest in services.
Making a digital mark
The social media genie has long since been let out of the bottle. Phil Drury explains how Boston BC is harnessing platforms like Twitter to engage with residents and protect the council’s reputation.
The power of data
Stewart Eldridge discusses with key figures the way local authorities have been making the most of quality, comprehensive data to deal with the challenge of delivering efficient, quality services.
Put your trust in the right data
Nigel Lynn comments on the importance of thoroughly-checked local statistics – and a willingness for councils to actually act on them
West Suffolk is going Dutch
Tony Goldson explains how a highly successful Dutch care model – Buurtzorg – could revolutionise the British system.
Legal action over data leak
Newcastle City Council is facing legal action over a data leak that exposed the personal details of thousands of adopted children and their parents.
Website users need a better connection
Council websites are still proving difficult for users to navigate and find information about services, according to the latest SOCITM survey, writes Vicky Sargent.
£5m digital transformation contract
Pendle BC has signed a £54m contract with Liberata as the council embarks on a digital transformation programme, leading to £5m savings.
Rates relief row heats up
The row over the slow distribution of business rates relief intensified this week, when London Councils revealed ministers were warned about problems with town hall software before Whitehall’s last-minute support package.