Digital

  • Stockport’s Digital by Design

    10 October 2017

    Stockport’s take on digital transformation, with its Digital by Design programme, is an in-house approach allowing the council to redesign its online services based on real user feedback and analytics, writes Pam Smith.


  • Digital disruption-on-sea

    10 October 2017

    Adur and Worthing Councils are pushing ahead with a radical digital agenda – even though it could lead to their eventual demise. Alex Bailey explains.


  • How Alexa could revolutionise the way we deliver care

    27 September 2017

    Hampshire CC and its partners are piloting Amazon’s Echo system to drive improvements in social care. David Rees says the project has the scope to complement human carers and make sure resources are focused on supporting those whose need is greatest.


  • A world of opportunities and challenges

    27 September 2017

    A survey by The MJ and BT asked local authority chief executives and managers for their views on how digital transformation was changing their service delivery. Michael Burton reports on the key findings.


  • Let’s get back local government’s voice

    20 September 2017

    Ahead of the Labour Party Conference, Nick Forbes outlines some of the challenges for local authorities and his hopes for the party in this next phase of governnance


  • The combined authority that’s Educating West Yorkshire

    20 September 2017

    Susan Hinchcliffe expands on the role of the West Yorkshire Combined Authority in successfully delivering education to further skills and employment in the Leeds City Region.


  • Sector urged to create ‘digital enterprise zones’

    20 September 2017

    Vodafone has called on central and local government to create ‘digital enterprise zones’ across England to stimulate growth.


  • Break new data rules and face £18m fine, councils warned

    19 September 2017

    Local authorities face fines of up to £18m for breaching new data protection laws, councils have been warned.


  • Who’s ready to go commercial in the ICT sector?

    13 September 2017

    The IT managers’ society Socitm has been surveying local authorities looking at their approach to commercial development, and finds that ICT in particular has been a slow area to make progress. Geoff Connell discusses.


  • Are we prepared for the looming technological revolution?

    13 September 2017

    We urgently need a public inquiry to answer the tough questions about the technological revolution soon to sweep the public sector, argues Adam Lent


  • Tackling loneliness with technology

    06 September 2017

    Graham Allen and David Rees reveal how a recent project in Hampshire has shown how digital technology can help address the growing problem of chronic loneliness for the elderly.


  • Thinking business

    23 August 2017

    Jason Longhurst explains how Central Bedfordshire Council's commercial thinking has helped to attract businesses to the area, create jobs and allowing the council to reinvest in services.


  • Making a digital mark

    16 August 2017

    The social media genie has long since been let out of the bottle. Phil Drury explains how Boston BC is harnessing platforms like Twitter to engage with residents and protect the council’s reputation.


  • The power of data

    09 August 2017

    Stewart Eldridge discusses with key figures the way local authorities have been making the most of quality, comprehensive data to deal with the challenge of delivering efficient, quality services.


  • Put your trust in the right data

    09 August 2017

    Nigel Lynn comments on the importance of thoroughly-checked local statistics – and a willingness for councils to actually act on them


  • West Suffolk is going Dutch

    02 August 2017

    Tony Goldson explains how a highly successful Dutch care model – Buurtzorg – could revolutionise the British system.


  • Legal action over data leak

    02 August 2017

    Newcastle City Council is facing legal action over a data leak that exposed the personal details of thousands of adopted children and their parents.


  • Website users need a better connection

    26 July 2017

    Council websites are still proving difficult for users to navigate and find information about services, according to the latest SOCITM survey, writes Vicky Sargent.


  • £5m digital transformation contract

    19 July 2017

    Pendle BC has signed a £54m contract with Liberata as the council embarks on a digital transformation programme, leading to £5m savings.


  • Rates relief row heats up

    19 July 2017

    The row over the slow distribution of business rates relief intensified this week, when London Councils revealed ministers were warned about problems with town hall software before Whitehall’s last-minute support package.