As she steps down after seven years as Local Government Ombudsman, Dr Jane Martin reflects on the...
Dr Jane Martin warns devolution arrangements risk centralisation at a local level unless public a...
Local Government Ombudsman, Dr Jane Martin, explains the power of people input in developing a ne...
Issues of responsibility, liability and accountability should not prevent residents from securin...
The LGO is facing the future by enhancing its objectives to be even more relevant and effective w...
If councils handle complaints correctly, they can offer a chance to learn from their mistakes, sa...
It is a common occurrence for family members to provide care and support to loved ones.
An LGO report highlights the dangers of councils over-relying on informal social care arrangement...
Jane Martin, explains how good public administration can help to ensure the public's confidence i...
Local Government Ombudsman, Dr Jane Martin, explains how public redress for local services will w...
