DIGITAL

Customers are core in channel shift journey

Garry Payne explains how Wyre BC is putting customers first through innovative use of technology in its channel shift journey.

Wyre BC recently fought off international competition to win Technology Innovator of the Year in the KANA Customer Awards 2014, beating Elkjop Nordic, the largest consumer electronics retailer in the Nordic countries, to the title.

The award is welcome recognition of our customer-focused approach and endeavours to improve services.

Popular articles by Garry Payne

SUBSCRIBE TO CONTINUE READING

Get unlimited access to The MJ with a subscription, plus a weekly copy of The MJ magazine sent directly to you door and inbox.

Subscribe

Full website content includes additional, exclusive commentary and analysis on the issues affecting local government.

Login

Already a subscriber?