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Future Forum: Call to replace transactional with relational

A forthcoming report by the Demos think-tank advocates moving from ‘transactional’ to ‘relational’ public services.

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By Martin Ford | 29 September 2021

A forthcoming report by the Demos think-tank advocates moving from ‘transactional' to ‘relational' public services.

Presenting an exclusive preview at The MJ's Future Forum event, Demos chief executive Polly Mackenzie said the most important elements were participation, openness and continuity.

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Martin Ford

Popular articles by Martin Ford

  1. Ombudsman calls for more powers
  2. Call for courage over failing council finances
  3. Government will 'not hesitate' to intervene in planning
  4. MPs sound alarm on SEND deficits
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