COMMUNICATIONS

Making a statement: why you shouldn't dodge interviews

The practice of giving the media a statement rather than putting up candidates for interviews risks undermining trust in public organisations and senior figures. Mark Fletcher-Brown explains.

Making statements has always been in the toolkit of communication professionals. They allow an organisation to control the message and to avoid the spectre that a ‘no comment' can create.

Statements can be copy-ready, neatly fitting into columns or 10-second spaces on broadcast media. But they can also prevent detailed scrutiny and challenge. And that puts public trust in jeopardy.

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