The latest articles written by Mark Fletcher-Brown

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Mark Fletcher-Brown is a former communications consultant

The way to survive crises within your council is to expect and plan for them, says Mark Fletcher-...

The practice of giving the media a statement rather than putting up candidates for interviews ris...

Don’t just deliver a line. Tackle tough questions head-on, says Mark Fletcher-Brown and open up a...

Mark Fletcher-Brown explains why getting middle management on board is one of the most important ...

Mark Fletcher-Brown offers 10 tips for councils embracing commercialism.

Mark Fletcher-Brown says that in order to effectively manage change your staff must believe in yo...

As councils increasingly pursue new business interests, it is vital to empower staff to embody th...

What we might once have expected from public services is no longer on offer. Mark Fletcher-Brown ...

Mark Fletcher-Brown asks whether senior management teams are getting the returns they need out of...

Mark Fletcher-Brown looks at the elements that make up a successful leader and how effective expo...