Title
WHITEHALL
Gove criticises 'unacceptable' maladministration findings
By Ellie Ames | 11 December 2023
Housing secretary Michael Gove has told three councils he will take a ‘personal interest’ in how ...
FINANCE
Incoming Ombudsman defends lack of experience
By Martin Ford | 19 September 2023
The woman due to become the new Local Government and Social Care Ombudsman has defended her lack ...
OMBUDSMAN
Getting the basics right
By Ann McGauran | 26 August 2023
Paul Najsarek says these may not be easy times for public services, but a focus by councils on co...
HOUSING
Stoke-on-Trent guilty of severe maladministration
By Martin Ford | 15 August 2023
Stoke-on-Trent City Council has received a severe maladministration ruling from the housing ombud...
EDUCATION
Education and children's services top complaints to Ombudsman
26 July 2023
The Ombudsman’s annual complaints statistics have revealed education and children’s services as t...
WHITEHALL
B&B housing figures increase by more than a third
By Dan Peters | 26 July 2023
The number of households living in B&B accommodation has shot up by more than a third in a year, ...
ECONOMIC GROWTH
Complaints: heed the warnings
By Richard Blakeway | 04 July 2023
Housing ombudsman and Local Government Association conference speaker Richard Blakeway offers key...
CHIEF EXECUTIVES
Council chiefs named in King's Birthday Honours
By Martin Ford | 19 June 2023
Council officers and members were among those to be named on the King’s Birthday Honours list thi...
CHIEF EXECUTIVES
London borough hit by 'severe maladministration' finding
By Mark Conrad | 09 May 2023
The Housing Ombudsman has issued seven findings of ‘severe maladministration’ against Hammersmith...
PEOPLE
Interim Local Government Ombudsman named
By Martin Ford | 23 March 2023
Paul Najsarek has been appointed as the interim Local Government and Social Care Ombudsman.
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