OMBUDSMAN
Councils urged to check information sharing agreements
By William Eichler | 26 January 2023
Councils are being urged to check they have adequate information sharing agreements with their pr...
HOUSING
Birmingham complaints handling 'fundamentally flawed'
By Martin Ford | 17 January 2023
Birmingham City Council has been ordered to overhaul its ‘fundamentally flawed’ complaints proced...
ADULT SOCIAL CARE
Warning over 15-minute social care calls
By Martin Ford | 05 January 2023
Councils could be infringing social care recipients’ human rights, the sector's ombudsman has war...
HOUSING
Gove demands answers after maladministration findings
By Dan Peters | 03 January 2023
Michael Gove has demanded answers and action from Lambeth LBC and Birmingham City Council after t...
OMBUDSMAN
Ombudsman in fresh call for further powers
By Martin Ford | 15 December 2022
The Local Government and Social Care Ombudsman has said ‘injustices’ are going ‘unremedied’ due t...
LEGISLATION
Councils named and shamed by Housing Ombudsman
By Dan Peters | 13 December 2022
Some 19 councils have been named for being among the landlords with the highest proportion of hou...
HOUSING
Ombudsman's call for 'zero-tolerance' to damp and mould
By William Eichler | 05 December 2022
Social landlords should take a ‘zero-tolerance approach’ to damp and mould, the Housing Ombudsman...
ADULT SOCIAL CARE
Complaints matter more than ever
By Michael King | 26 October 2022
Local Government Ombudsman Michael King says that, while he is sympathetic to councils facing tou...
FINANCE
Cost of care driving complaints
By Martin Ford | 11 October 2022
Cost pressures are increasingly being cited in complaints about adult care services, a sector wat...
OMBUDSMAN
Council must 'urgently' improve complaints handling
By Martin Ford | 14 September 2022
A council has been told to ‘urgently’ improve its handling of complaints from the public.
Head of Legal Shared Service
up to £89k
Are you ready to take on a high-profile leadership role at the heart of two forward-thinking local authorities? Apply for this job
Executive Director - Children’s Services
£Competitive
Redbridge is one of the fastest growing and most diverse boroughs in the capital. Apply for this job
Executive Director - Adults and Social Care
£Competitive
Redbridge is one of the fastest growing and most diverse boroughs in the capital. Apply for this job
Head of Legal Shared Service
up to £89k
Are you ready to take on a high-profile leadership role at the heart of two forward-thinking local authorities? Apply for this job
Executive Director - Children’s Services
£Competitive
Redbridge is one of the fastest growing and most diverse boroughs in the capital. Apply for this job
Executive Director - Adults and Social Care
£Competitive
Redbridge is one of the fastest growing and most diverse boroughs in the capital. Apply for this job
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