‘Multiple repair failures’ over 18 months by Hammersmith & Fulham LBC left a family in ‘unsafe co...
The Housing Ombudsman has called for ‘radical improvements’ to be made at Lambeth LBC, following ...
Councils are being urged to check they have adequate information sharing agreements with their pr...
Birmingham City Council has been ordered to overhaul its ‘fundamentally flawed’ complaints proced...
Councils could be infringing social care recipients’ human rights, the sector's ombudsman has war...
Michael Gove has demanded answers and action from Lambeth LBC and Birmingham City Council after t...
The Local Government and Social Care Ombudsman has said ‘injustices’ are going ‘unremedied’ due t...
Some 19 councils have been named for being among the landlords with the highest proportion of hou...
Social landlords should take a ‘zero-tolerance approach’ to damp and mould, the Housing Ombudsman...
Local Government Ombudsman Michael King says that, while he is sympathetic to councils facing tou...
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