Title

SOCIAL CARE

Social care users 'failed' by complaints system, watchdog says

By William Eichler | 28 February 2023

Adults attempting to challenge social care decisions made by councils are being 'failed,’ the nat...

HOUSING

Council left family in 'unsafe conditions'

By Dan Peters | 16 February 2023

‘Multiple repair failures’ over 18 months by Hammersmith & Fulham LBC left a family in ‘unsafe co...

HOUSING

Watchdog calls for 'radical improvements' to Lambeth housing

By Heather Jameson | 14 February 2023

The Housing Ombudsman has called for ‘radical improvements’ to be made at Lambeth LBC, following ...

OMBUDSMAN

Councils urged to check information sharing agreements

By William Eichler | 26 January 2023

Councils are being urged to check they have adequate information sharing agreements with their pr...

HOUSING

Birmingham complaints handling 'fundamentally flawed'

By Martin Ford | 17 January 2023

Birmingham City Council has been ordered to overhaul its ‘fundamentally flawed’ complaints proced...

ADULT SOCIAL CARE

Warning over 15-minute social care calls

By Martin Ford | 05 January 2023

Councils could be infringing social care recipients’ human rights, the sector's ombudsman has war...

HOUSING

Gove demands answers after maladministration findings

By Dan Peters | 03 January 2023

Michael Gove has demanded answers and action from Lambeth LBC and Birmingham City Council after t...

OMBUDSMAN

Ombudsman in fresh call for further powers

By Martin Ford | 15 December 2022

The Local Government and Social Care Ombudsman has said ‘injustices’ are going ‘unremedied’ due t...

LEGISLATION

Councils named and shamed by Housing Ombudsman

By Dan Peters | 13 December 2022

Some 19 councils have been named for being among the landlords with the highest proportion of hou...

HOUSING

Ombudsman's call for 'zero-tolerance' to damp and mould

By William Eichler | 05 December 2022

Social landlords should take a ‘zero-tolerance approach’ to damp and mould, the Housing Ombudsman...

frederica-diamanta

Head of Internal Communications

£59,526 - £74,040 per year

Southwark Council is strengthening how it communicates with staff and residents... Apply for this job

Southwark Council

Head of Change

£69,537 - £86,766 per yea

Southwark is delivering an ambitious transformation programme to improve services and deliver financial sustainability. Apply for this job

Southwark Council

Head of Data, Performance and Insight

£69,537 - £86,766 per year

Southwark is strengthening how it uses data, insight and performance information to support better decision-making and improve outcomes for residents. Apply for this job

Southwark Council

See More Jobs
frederica-diamanta

Head of Internal Communications

£59,526 - £74,040 per year

Southwark Council is strengthening how it communicates with staff and residents... Apply for this job

Southwark Council

Head of Change

£69,537 - £86,766 per yea

Southwark is delivering an ambitious transformation programme to improve services and deliver financial sustainability. Apply for this job

Southwark Council

Head of Data, Performance and Insight

£69,537 - £86,766 per year

Southwark is strengthening how it uses data, insight and performance information to support better decision-making and improve outcomes for residents. Apply for this job

Southwark Council

See More Jobs