Title
OMBUDSMAN
Ombudsman: 'Once-in-a-generation' opportunity to rebuild trust in councils
By William Eichler | 15 July 2026
Reorganisation and devolution represent a ‘once-in-a-generation’ opportunity to rebuild trust in councils, the Local Government and Social Care Ombudsman has said as figures revealed a sharp rise i...
OMBUDSMAN
Ombudsman in clash with South Kesteven
By Martin Ford | 02 April 2026
South Kesteven DC is facing further action from a watchdog for refusing to compensate a homeless ...
IMPROVEMENT
Safeguarding failure at Haringey
By William Eichler | 02 October 2025
The Local Government and Social Care Ombudsman has exposed a major safeguarding failure at Haring...
HOUSING
Ombudsman reports improvement in housing complaints
By William Eichler | 23 September 2025
The Housing Ombudsman’s 2024-25 Annual Complaints Review reveals social landlords are starting to...
HOUSING
Council had 'distorted view of reality', says ombudsman
By Joe Lepper | 22 May 2025
Hackney LBC ‘missed opportunities’ to improve homes it manages as it views problems facing tenant...
OMBUDSMAN
Ombudsman struggles to allocate cases
By Emily Twinch | 17 December 2024
A 15% increase in complaints received by the Local Government and Social Care Ombudsman in the la...
HOUSING
Borough's 'defensive complaints culture' criticised
By Martin Ford | 28 November 2024
A London borough has been accused of having a ‘defensive complaints culture’ by a housing watchdog.
HOUSING
Council landlords struggle with damp and mould
By Martin Ford | 16 October 2024
Seven councils have been named in a housing watchdog’s report on severe maladministration in damp...
HOUSING
'Painful' start to housing regulation
By Martin Ford | 25 September 2024
Councils will experience a ‘painful’ start to the new regime of social housing regulation, a seni...
HOUSING
Ombudsman takes councils to task over leaks
By Martin Ford | 11 July 2024
Twelve councils have been highlighted in a report detailing findings of severe maladministration.
HOUSING
Council appeared to be in 'crisis management mode'
By Ellie Ames | 20 February 2024
‘Multiple and repeated’ failures by Hammersmith & Fulham LBC left residents feeling ‘anything but...
Head of Head of Rent Service
£79,119 - £82,368
This leadership role in the Council, with responsibility for the effective and efficient collection of rent across the Housing Revenue Account Apply for this job
Corporate Director of Children’s Services
Competitive Salary
You will be joining a council that is fully committed to improvement and where delivering the best start in life for children and young people Apply for this job
Fire Safety Lead
£53,051- £57,372 per annum
Working closely with a broader compliance team, you will lead on the management and assurance of fire safety across the Council's estate. Apply for this job
Head of Head of Rent Service
£79,119 - £82,368
This leadership role in the Council, with responsibility for the effective and efficient collection of rent across the Housing Revenue Account Apply for this job
Corporate Director of Children’s Services
Competitive Salary
You will be joining a council that is fully committed to improvement and where delivering the best start in life for children and young people Apply for this job
Fire Safety Lead
£53,051- £57,372 per annum
Working closely with a broader compliance team, you will lead on the management and assurance of fire safety across the Council's estate. Apply for this job
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