Title

Safeguarding failure at Haringey
IMPROVEMENT

Safeguarding failure at Haringey

By William Eichler | 02 October 2025

The Local Government and Social Care Ombudsman has exposed a major safeguarding failure at Haringey LBC, where hundreds of police welfare reports have gone unread.

HOUSING

Ombudsman reports improvement in housing complaints

By William Eichler | 23 September 2025

The Housing Ombudsman’s 2024-25 Annual Complaints Review reveals social landlords are starting to...

HOUSING

Council had 'distorted view of reality', says ombudsman

By Joe Lepper | 22 May 2025

Hackney LBC ‘missed opportunities’ to improve homes it manages as it views problems facing tenant...

OMBUDSMAN

Ombudsman struggles to allocate cases

By Emily Twinch | 17 December 2024

A 15% increase in complaints received by the Local Government and Social Care Ombudsman in the la...

HOUSING

Borough's 'defensive complaints culture' criticised

By Martin Ford | 28 November 2024

A London borough has been accused of having a ‘defensive complaints culture’ by a housing watchdog.

HOUSING

Council landlords struggle with damp and mould

By Martin Ford | 16 October 2024

Seven councils have been named in a housing watchdog’s report on severe maladministration in damp...

HOUSING

'Painful' start to housing regulation

By Martin Ford | 25 September 2024

Councils will experience a ‘painful’ start to the new regime of social housing regulation, a seni...

HOUSING

Ombudsman takes councils to task over leaks

By Martin Ford | 11 July 2024

Twelve councils have been highlighted in a report detailing findings of severe maladministration.

HOUSING

Council appeared to be in 'crisis management mode'

By Ellie Ames | 20 February 2024

‘Multiple and repeated’ failures by Hammersmith & Fulham LBC left residents feeling ‘anything but...

HEALTH

Ombudsman calls for Royal Commission for social housing

By William Eichler | 23 January 2024

The Housing Ombudsman has called for the establishment of a Royal Commission to deliver a long-te...

WHITEHALL

Gove criticises 'unacceptable' maladministration findings

By Ellie Ames | 11 December 2023

Housing secretary Michael Gove has told three councils he will take a ‘personal interest’ in how ...

frederica-diamanta

Executive Director of Children & Families

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Head of Commissioning - Age Well

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Walsall Council

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Walsall Council

frederica-diamanta

Executive Director of Children & Families

£166,755 - £173,133

Lewisham’s Children’s Services have undergone significant transformation Apply for this job

Lewisham London Borough Council

Head of Commissioning - Age Well

Up to £92,483

Premium jobLead Commissioning for Older Adults in Walsall Apply for this job

Walsall Council

Director of Governance (Monitoring Officer)

Up to £121,776

Step into Leadership. Shape the Future. Apply for this job

Walsall Council