Helping citizens with the use of predictive analytics
Through good governance and clear, ethical communication around the use of data and AI, we can create more efficient systems that truly benefit people, says Dr Thomas Chalk at Capita.
An artificial business solution
Blair Mcpherson says that if organisations are driven by cost and efficiency they will be led by AI, but if they are driven by values and ethics they will be led by humans.
Pandemic procurement failings and how technology can help
Through leveraging digital marketplace technology, the Government would be able to ensure items are procured both quickly and at a low cost, says Garry Jones.
Making use of robotic process automation at Medway Council
Patrick Knight outlines how his Medway Council team’s innovative use of digital transformation has migrated six million files, saved thousands of hours, and helped distribute COVID business grants worth £36.5m.
Unlocking the potential of data in the public sector
To be truly transformative local authorities’ data strategies need to create a central repository, underpinned by cloud technology, where data can be ingested at speed, says Dan Thompson.
Speeding up the NHS AI journey
Here, Steve Brain, executive director, health & care, Civica presents three tips to start achieving value through AI.
In defence of algorithms and their value to public services
Rather than turning our back on algorithms, the task is to make them better and the data they use more balanced and properly representative, argues Andrew Laird.
Learning from cancelled systems
Research examining the use of predictive data in public services in countries across the world has identified more than 50 systems that have been paused or cancelled. Dr Joanna Redden and Anna Grant look at the emerging findings.
Bringing the widest evidence base to decisions about local care markets
In the light of COVID-19 and in pursuit of better outcomes for patients and customers we need shared visibility of pathway performance from end-to-end, says Jonathan Flowers. New technologies can help, he adds.
Where are your services on the Smart City journey?
With technology moving into the next era of 5G and AI, The MJ and BT recently conducted a survey into the extent that local authorities are using shared services to develop their Smart Cities and Places. Michael Burton reports.
AI could save councils £500,000
Artificial intelligence (AI) technology could save local authorities £500,000 in the next 12 months, a survey of UK councils has found.
Council leadership needs to have oversight of the entire AI system
Council leaders need to provide ‘proper accountability’ for AI technology and staff cannot take a ‘computer says no’ approach, according to the chair of the Committee on Standards in Public Life.
Acting now on standards will enable public sector to reap the benefits of AI
Local authorities using AI will need to establish suitable governance mechanisms, and to be able to publicly demonstrate that the benefits outweigh the risks, says Jonathan Evans.
The absence of the human touch
Blair Mcpherson ponders a recruitment software package to be used in conjunction with video interviews which analyse a candidate’s performance. He would rather place his faith in the traditional panel interview.
The MJ Data and Digital: Digitising democracy
Digital minister for Taiwan, Audrey Tang has brought the openness and transparency she found on the internet to the government and created a system to crowdsource answers to policy problems. Heather Jameson reports
A robot takeover? Why the future of government is about innovation not machines
Vicki Sellick explains why Nesta is launching a survey ahead of its Government Innovation Summit next month on how skilled public servants feel about making change in their role.
How 5G Will Make Cities Smarter
Local authority funding has dropped by 21% in the last decade. Head of BT surveillance argues Brian Jackson argues that rescue could come in part from the arrival of 5G
Harnessing the best of the West
Ann McGauran reports on the launch of Metro Dynamics’ report making the case for the creation of the UK’s next wealth generator – the Great Western Powerhouse
Learning from the special relationship
Reflecting on insights from the USA, Lawrence Conway says there are key elements we need to address in the UK if we want to keep pace with the changing needs of society and business.
Time to get the house in order
Trevor Hampton outlines why data needs to be part of your organisational DNA if you want to be ready for Artificial Intelligence (AI).