Communications

  • Watch the birdie

    19 January 2022

    The skills required of a council communications professional are many and varied.


  • A genuine champion for Calderdale

    19 January 2022

    Mark Broadbent joined Calderdale MBC as a 16-year-old digital apprentice. His passion for the local area and stellar performance, particularly in response to the pandemic, led to his win in the Rising Star category in The MJ Awards 2021.


  • Building a trusting relationship with your community

    18 January 2022

    Increasing numbers of residents have turned to Sheffield City Council for trustworthy information after it adopted an email marketing platform, says Louise Gibson.


  • Venus arises in Sheffield

    08 December 2021

    Winter has truly arrived with a snowy and stormy blast across northern England.


  • Preparation is key

    06 December 2021

    Cllr Carl Jackson outlines how Buckinghamshire Council is attempting to tackle the latest COVID-19 challenge to hit the area.


  • Logos a go-go

    01 December 2021

    The latest league table to take the world of local government by storm is graphic designer Robin Wilde’s ‘totally objective’ ranking of council logos.


  • Lyrical littering

    20 October 2021

    Crooning superstar Adele has released the video for her hotly-awaited new single Easy On Me.


  • Beyond carrots and sticks

    07 October 2021

    Andy Woods ponders the rise of ‘influence government’ at a local level, looking at what can be learned from the behavioural economics playbook and at the ethical considerations.


  • Delivering public health post-pandemic

    14 September 2021

    Dr Sakthi Karunanithi and Stephen Young look at what if anything the experience of dealing with the pandemic has taught us over the last 18 months and ponder the public health mission ahead .


  • Becoming a trusted news source for care in Scotland  

    23 August 2021

    Jenny Copland of the Care Inspectorate discusses how putting simple measures in place before COVID-19 hit enabled her team to share crucial updates with care professionals.


  • Don’t panic! We’ll still collect your bins!

    16 August 2021

    Brian Norris and Rob Bradshaw look at communicating budgetary restraint in local government. Clarity, transparency, and a clear focus on residents’ priorities are key, they say.


  • When robust scrutiny becomes unfounded abuse

    10 August 2021

    Michael Burton says surely 'citizen journalists' should accept the same ethical standards as professional journalists, and he asks why 'unelected public servants' shouldn't have the same protection against unfair criticism granted to the public.


  • Tackling the COVID-19 crisis through partnership in the North East

    03 August 2021

    Gerry Taylor outlines how the LA7 group of North East councils used the insight gained from market research to create a localised comms campaign to help slow the spread of the virus.


  • A diverse approach to tackling vaccine hesitancy

    30 June 2021

    Cllr Khtija Malik outlines Luton’s multi-layered approach to tackling vaccine hesitancy within some communities, and says more help is needed from the Government to help the town bounce back from the ravages of the pandemic.


  • Sector calls for closer working after COVID confusion

    01 June 2021

    The Government has been told it must work more closely with local authorities to successfully emerge from the coronavirus pandemic.


  • Acronyms from hell

    31 March 2021

    CEOP/NCA! DCI! It’s an OCG from SW2 – put out an APB on the L-reg Kia carrying a CHIS.’


  • Owning the local message

    30 March 2021

    It’s time to get back to the basics of good communication and make these skills more accessible to local communities, says Cormac Smith. He outlines the core communication disciplines every organisation needs to master.


  • Harnessing effective comms – the Hounslow way

    30 March 2021

    The part played by Hounslow LBC’s communications team in ensuring residents were effectively made aware of what was happening during the pandemic is one element which may have changed the borough forever, says John Dale.


  • Surge testing - Winning hearts and minds in Walsall

    23 February 2021

    Community engagement and reassurance was the overarching approach to Walsall MBC’s rapid roll-out of surge testing, says Stephen Gunther.


  • Councils, COVID and better futures

    17 February 2021

    More than 60 councils and individuals have contributed to One Story - a unique new book that captures the essence of public service, says Dawn Reeves.