Title

Is public service delivery really dead?
IMPROVEMENT

Is public service delivery really dead?

By Ben Page | 22 July 2026

Performance alone does not win public trust. While better outcomes matter, public opinion is shaped much more by how services are experienced, communicated and perceived, writes Ben Page.

LEADERSHIP

A problem or a symptom?

By Anonymous | 24 June 2026

Repeated experiences among communications leaders in local government raise wider questions about...

POLITICS

Will Makerfield change Westminster?

By Donna Hall | 19 June 2026

Donna Hall asks if Andy Burnham can reconnect power with people.

ACCOUNTS COMMISSION

Council urged to communicate better with residents

By Neil Merrick | 05 June 2026

A Scottish council has been urged to communicate more effectively with residents over financial s...

CARE QUALITY COMMISSION

CQC hands out third inadequate rating

By Joe Lepper | 18 May 2026

Salford City Council is the third council to be rated inadequate for its adult social care servic...

LOCAL GOVERNMENT ASSOCIATION

EXCLUSIVE: Dramatic fall in LGA staff morale revealed

By Dan Peters | 16 April 2026

Morale among Local Government Association (LGA) employees fell dramatically during the year leadi...

PARKING

Preventing illegal parking

By Glynn Barton | 25 March 2026

Amanda Barrie and Glynn Barton explain how BCP Council implemented a landmark government trial to...

POLICY AND POLITICS

Lack of transparency blamed for Best Value 'mistrust'

By Joe Lepper | 24 March 2026

A lack of transparency in the Best Value system has ‘led to mistrust’ among councils around the G...

COMMUNICATIONS

Cruising through the council pre-election comms challenge

By Louise Neilan | 19 March 2026

Louise Neilan provides a steer to key officers on how to keep councils on the right side of the g...

COMMUNICATIONS

Reimagining the corporate video

By Nick Eveleigh | 17 March 2026

A poem by a young Chelmsford spoken word artist became the foundation of a two-minute piece of ci...

POLICY AND POLITICS

EXCLUSIVE: Home Office trying to restore sharing of asylum data

By Dan Peters | 12 February 2026

Senior Home Office officials have told councils they are trying to restore their access to inform...

frederica-diamanta

Head of Transport Programmes

£71,425 - £80,216 per annum

As Head of Transport Programmes, you will be responsible for overseeing the delivery and assurance of a substantial programme of transport investment. Apply for this job

York and North Yorkshire Combined Authority

Head of Public Transport

£71,425 - £80,216 per annum

As Head of Public Transport, you will lead one of the most high-profile and strategically important areas within our portfolio. Apply for this job

York and North Yorkshire Combined Authority

Head of Neighbourhoods

£90,865 - £111,270

Brent Council is looking for a Head of Neighbourhoods, a significant role with responsibility for a wide portfolio. Apply for this job

Brent Council

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frederica-diamanta

Head of Transport Programmes

£71,425 - £80,216 per annum

As Head of Transport Programmes, you will be responsible for overseeing the delivery and assurance of a substantial programme of transport investment. Apply for this job

York and North Yorkshire Combined Authority

Head of Public Transport

£71,425 - £80,216 per annum

As Head of Public Transport, you will lead one of the most high-profile and strategically important areas within our portfolio. Apply for this job

York and North Yorkshire Combined Authority

Head of Neighbourhoods

£90,865 - £111,270

Brent Council is looking for a Head of Neighbourhoods, a significant role with responsibility for a wide portfolio. Apply for this job

Brent Council

See More Jobs