OMBUDSMAN
Ombudsman struggles to allocate cases
By Emily Twinch | 17 December 2024
A 15% increase in complaints received by the Local Government and Social Care Ombudsman in the last financial year left many cases unallocated, the watchdog has admitted.
LOCAL GOVERNMENT OMBUDSMAN
Councils 'struggling to cope' with complaints
By Martin Ford | 24 July 2024
A lack of resources is preventing local authorities from putting things right following complaint...
BUSINESS
Leader bullied two senior officers, report finds
By Dan Peters | 15 March 2024
A council leader’s behaviour towards two senior officers amounted to bullying, a report into a co...
HOUSING
Council appeared to be in 'crisis management mode'
By Ellie Ames | 20 February 2024
‘Multiple and repeated’ failures by Hammersmith & Fulham LBC left residents feeling ‘anything but...
LEGAL
Council victory in landmark legal case
By Martin Ford | 04 December 2023
Anyone wishing to launch a legal challenge against a council may have go through its complaints p...
FINANCE
Incoming Ombudsman defends lack of experience
By Martin Ford | 19 September 2023
The woman due to become the new Local Government and Social Care Ombudsman has defended her lack ...
OMBUDSMAN
Getting the basics right
By Ann McGauran | 26 August 2023
Paul Najsarek says these may not be easy times for public services, but a focus by councils on co...
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Head of Strategic HR Operations
£83,025 – 93,275
Together, we’re the moment makers Apply for this job
Head of Strategic HR Business Partnering and Redesign (2-year FTC)
£83,025 – 93,275
Together, we’re the moment makers Apply for this job
Head of Workforce Development
£56,646 - £59,739
We’re entering an exciting new chapter. Apply for this job
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