Councils 'struggling to cope' with complaints
LOCAL GOVERNMENT OMBUDSMAN

Councils 'struggling to cope' with complaints

By Martin Ford | 24 July 2024

A lack of resources is preventing local authorities from putting things right following complaints, according to the Local Government and Social Care Ombudsman.

BUSINESS

Leader bullied two senior officers, report finds

By Dan Peters | 15 March 2024

A council leader’s behaviour towards two senior officers amounted to bullying, a report into a co...

HOUSING

Council appeared to be in 'crisis management mode'

By Ellie Ames | 20 February 2024

‘Multiple and repeated’ failures by Hammersmith & Fulham LBC left residents feeling ‘anything but...

LEGAL

Council victory in landmark legal case

By Martin Ford | 04 December 2023

Anyone wishing to launch a legal challenge against a council may have go through its complaints p...

FINANCE

Incoming Ombudsman defends lack of experience

By Martin Ford | 19 September 2023

The woman due to become the new Local Government and Social Care Ombudsman has defended her lack ...

OMBUDSMAN

Getting the basics right

By Ann McGauran | 26 August 2023

Paul Najsarek says these may not be easy times for public services, but a focus by councils on co...

frederica-diamanta

Deputy Director Adult Social Care Operations

£96,625 - £114,585

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The Royal Borough of Windsor & Maidenhead

Assistant Director of Public Protection & Neighbourhoods

£76,946 - £88,923

Join Rochdale Council and shape the future of our vibrant community! Apply for this job

Rochdale BC

Corporate Director Children and Education

£142,031 - £151,583

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Wiltshire Council

frederica-diamanta

Deputy Director Adult Social Care Operations

£96,625 - £114,585

Transform Communities, Lead with Compassion – Be the Driving Force in Adult Social Care Apply for this job

The Royal Borough of Windsor & Maidenhead

Assistant Director of Public Protection & Neighbourhoods

£76,946 - £88,923

Join Rochdale Council and shape the future of our vibrant community! Apply for this job

Rochdale BC

Corporate Director Children and Education

£142,031 - £151,583

We want to hear from people whose professional expertise and inspirational vision has already put them firmly on the map Apply for this job

Wiltshire Council