Ombudsman

By Dan Peters | 25 June 2020

A specialist unit has been created to deal with coronavirus complaints by the Local Government an...

Ombudsman suspends cases

By Martin Ford | 26 March 2020

The Local Government and Social Care Ombudsman has suspended all cases that require input from co...

ECONOMIC GROWTH

Jenrick urges councils not to delay on coronavirus spending

By Dan Peters | 17 March 2020

Local government secretary Robert Jenrick this week urged council leaders not to put off decision...

EDUCATION

Medway caves after Ombudsman rap

By Dan Peters | 16 January 2020

Medway Council has finally accepted the recommendations in a Local Government Ombudsman public in...

FINANCE

Council loses legal challenge to ombudsman

By Dan Peters | 19 December 2019

A legal challenge to a critical report by the Local Government and Social Care Ombudsman has been...

ADULT SOCIAL CARE

Call for dedicated social care appeals

By Martin Ford | 10 October 2019

Fewer than one in five councils have a dedicated appeals process for social care, according to ne...

EDUCATION

Ombudsman censures Bexley over response to complaint

By Martin Ford | 10 October 2019

Bexley LBC has come under heavy criticism from the Local Government Ombudsman after failing to ma...

HEALTH

HEALTH MJ: More elderly people have to sell homes to fund long-term care

By Paul Dinsdale | 07 October 2019

Around 400 pensioners sell their homes each week to pay for social care, according to the latest ...

CHILDREN'S SERVICES

Nine in 10 complaints about SEND provision upheld by Ombudsman

By Martin Ford | 03 October 2019

The Ombudsman is receiving more complaints about education, health and care plans (EHCP) than eve...

FINANCE

Care complaints becoming 'ever more serious'

By Dan Peters | 19 September 2019

The Local Government Ombudsman (LGO) is having to carry out a higher proportion of detailed inves...

Head of Community Cohesion

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Brighton & Hove City Council

Principal Planning Officer

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Fenland District Council

Strategic Commissioning & Systems Development Lead

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Royal Borough of Greenwich