Ombudsman

By William Eichler | 26 May 2021

Bristol City Council has apologised after being criticised for failing to provide evidence it had...

LEGAL

Councils must meet their SEND legal duties

By Catriona Moore | 20 May 2021

No matter how tight budgets are, councils still need to be held to account for how they are disch...

EDUCATION

County to review its SEN services following ombudsman investigation

By Laura Sharman | 20 May 2021

Hampshire County Council has agreed to reviews its SEN services following an investigation by the...

CHILDREN'S SERVICES

Ombudsman warns over council buck-passing

By Martin Ford | 27 January 2021

Councils have been warned against ‘passing the buck’ in cross-border child protection cases by th...

New guidance to help councils scrutinise services for children in care

By Laura Sharman | 10 December 2020

Councils have been urged to review their services for looked after children after a report highli...

SOCIAL CARE

Ombudsman calls for 'level playing field'

By Martin Ford | 15 September 2020

‘Weak’ social care providers are avoiding public accountability, the local government ombudsman h...

HOUSING

Complaint handling: a code for positive change

By Richard Blakeway | 10 August 2020

The Housing Ombudsman Service has produced a new complaint handling code setting clear expectatio...

OMBUDSMAN

Ombudsman makes 12% more service improvement recommendations

By Dan Peters | 28 July 2020

Increasing systemic problems identified in residents’ complaints has led to the Local Government ...

HOUSING

Mistakes on homelessness are making matters worse, says Ombudsman

By Heather Jameson | 15 July 2020

Problems with the way councils are meeting their housing duties are making things worse for homel...

ADULT SOCIAL CARE

Ombudsman creates specialist coronavirus unit ahead of complaints service reopening

By Dan Peters | 25 June 2020

A specialist unit has been created to deal with coronavirus complaints by the Local Government an...

Head of Tourism – North Yorkshire Council

£56,443-£64,951

Our visitor economy is a priority sector for us. It adds over £4 billion of economic value a year... Apply for this job

North Yorkshire Council

Deputy Director Adult Social Care Operations

£96,625 - £114,585

Transform Communities, Lead with Compassion – Be the Driving Force in Adult Social Care Apply for this job

The Royal Borough of Windsor & Maidenhead

Assistant Director of Public Protection & Neighbourhoods

£76,946 - £88,923

Join Rochdale Council and shape the future of our vibrant community! Apply for this job

Rochdale BC