Ombudsman

By Dan Peters | 29 August 2019

Birmingham City Council has agreed to apologise to 17 people after the Local Government Ombudsman...

CHILDREN'S SERVICES

Children's services, adult social care top list of complaints

By Hiba Mahamadi | 30 July 2019

Most complaints about councils received by the Local Government and Social Care Ombudsman (LGO) i...

Ombudsman warns councils over hidden disabilities

By Martin Ford | 01 July 2019

Councils are being urged to check their procedures to avoid disadvantaging people with ‘hidden di...

ADULT SOCIAL CARE

Ombudsman reprimands council over support for vulnerable people

By Martin Ford | 13 June 2019

Councils have been reminded of their obligations to support vulnerable people by the Ombudsman af...

WHITEHALL

MPs express 'sympathy' over Ombudsman's funding plea

By Martin Ford | 03 May 2019

MPs have backed calls to boost funding for the stretched Local Government and Social Care Ombudsm...

CHILDREN'S SERVICES

'Much more to do' to improve quality of Northamptonshire CC services

By Dan Peters | 19 March 2019

There is ‘much more to do’ to improve the quality of Northamptonshire CC’s services, two Governme...

OMBUDSMAN

Local government ombudsman warns of looming funding crisis

By Martin Ford | 06 March 2019

The ombudsman service could begin to suffer unless funding is increased, MPs have been told.

LOCAL GOVERNMENT ASSOCIATION

Standards bearers

By Heather Jameson | 30 January 2019

The local standards regime for councils has faced allegations that it is insufficiently robust. W...

EDUCATION

Norfolk investment after Ombudsman criticisms

By Naomi Larsson | 16 January 2019

The Local Government Ombudsman (LGO) today said Norfolk CC ‘failed’ two boys with special educati...

BUSINESS

Ombudsman warns councils not to outsource responsibility

By Laura Sharman | 14 March 2018

Councils have been urged by the Local Government Ombudsman (LGO) to keep a ‘robust oversight’ of ...

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Royal Borough of Greenwich