SOCIAL CARE

'Urgent action' required over Haringey complaints

Haringey LBC chief executive Andy Donald has vowed the council will ‘learn lessons’ after being told to take ‘urgent action’ to overhaul its complaints procedure.

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By Martin Ford | 05 August 2022

Haringey LBC chief executive Andy Donald has vowed the council will ‘learn lessons' after being told to take ‘urgent action' to overhaul its complaints procedure.

The Local Government and Social Care Ombudsman highlighted three years running of instances of Haringey being late or non-complying with its recommendations.

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Martin Ford

Popular articles by Martin Ford

  1. Ombudsman calls for more powers
  2. Call for courage over failing council finances
  3. Government will 'not hesitate' to intervene in planning
  4. MPs sound alarm on SEND deficits
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