Reorganisation and devolution represent a ‘once-in-a-generation’ opportunity to rebuild trust in councils, the Local Government and Social Care Ombudsman has said as figures revealed a sharp rise i...
South Kesteven DC is facing further action from a watchdog for refusing to compensate a homeless ...
The Local Government and Social Care Ombudsman has exposed a major safeguarding failure at Haring...
The Housing Ombudsman’s 2024-25 Annual Complaints Review reveals social landlords are starting to...
Hackney LBC ‘missed opportunities’ to improve homes it manages as it views problems facing tenant...
A 15% increase in complaints received by the Local Government and Social Care Ombudsman in the la...
A London borough has been accused of having a ‘defensive complaints culture’ by a housing watchdog.
Seven councils have been named in a housing watchdog’s report on severe maladministration in damp...
Councils will experience a ‘painful’ start to the new regime of social housing regulation, a seni...
Twelve councils have been highlighted in a report detailing findings of severe maladministration.
‘Multiple and repeated’ failures by Hammersmith & Fulham LBC left residents feeling ‘anything but...
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