Title
IMPROVEMENT
Safeguarding failure at Haringey
By William Eichler | 02 October 2025
The Local Government and Social Care Ombudsman has exposed a major safeguarding failure at Haringey LBC, where hundreds of police welfare reports have gone unread.
HOUSING
Ombudsman reports improvement in housing complaints
By William Eichler | 23 September 2025
The Housing Ombudsman’s 2024-25 Annual Complaints Review reveals social landlords are starting to...
HOUSING
Council had 'distorted view of reality', says ombudsman
By Joe Lepper | 22 May 2025
Hackney LBC ‘missed opportunities’ to improve homes it manages as it views problems facing tenant...
OMBUDSMAN
Ombudsman struggles to allocate cases
By Emily Twinch | 17 December 2024
A 15% increase in complaints received by the Local Government and Social Care Ombudsman in the la...
HOUSING
Borough's 'defensive complaints culture' criticised
By Martin Ford | 28 November 2024
A London borough has been accused of having a ‘defensive complaints culture’ by a housing watchdog.
HOUSING
Council landlords struggle with damp and mould
By Martin Ford | 16 October 2024
Seven councils have been named in a housing watchdog’s report on severe maladministration in damp...
HOUSING
'Painful' start to housing regulation
By Martin Ford | 25 September 2024
Councils will experience a ‘painful’ start to the new regime of social housing regulation, a seni...
HOUSING
Ombudsman takes councils to task over leaks
By Martin Ford | 11 July 2024
Twelve councils have been highlighted in a report detailing findings of severe maladministration.
HOUSING
Council appeared to be in 'crisis management mode'
By Ellie Ames | 20 February 2024
‘Multiple and repeated’ failures by Hammersmith & Fulham LBC left residents feeling ‘anything but...
HEALTH
Ombudsman calls for Royal Commission for social housing
By William Eichler | 23 January 2024
The Housing Ombudsman has called for the establishment of a Royal Commission to deliver a long-te...
WHITEHALL
Gove criticises 'unacceptable' maladministration findings
By Ellie Ames | 11 December 2023
Housing secretary Michael Gove has told three councils he will take a ‘personal interest’ in how ...
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Director of People Services
£103,150 - £112,589 (Director Band 1-3)
Join us in leading a large local authority workforce Apply for this job
Head of Regulation and Sustainability
LGE02 - £65,211
Could you be the leader shaping the future of regulation and sustainability in North East Lincolnshire? Apply for this job
Executive Director – Finance & Resources
£108,222 plus £3,500 car allowance and generous benefits package
As Managing Director, I’m delighted that you’re exploring this opportunity at such a pivotal moment in our organisation’s journey. Apply for this job
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