Title
OMBUDSMAN
Ombudsman: 'Once-in-a-generation' opportunity to rebuild trust in councils
By William Eichler | 15 July 2026
Reorganisation and devolution represent a ‘once-in-a-generation’ opportunity to rebuild trust in councils, the Local Government and Social Care Ombudsman has said as figures revealed a sharp rise i...
OMBUDSMAN
Ombudsman in clash with South Kesteven
By Martin Ford | 02 April 2026
South Kesteven DC is facing further action from a watchdog for refusing to compensate a homeless ...
IMPROVEMENT
Safeguarding failure at Haringey
By William Eichler | 02 October 2025
The Local Government and Social Care Ombudsman has exposed a major safeguarding failure at Haring...
HOUSING
Ombudsman reports improvement in housing complaints
By William Eichler | 23 September 2025
The Housing Ombudsman’s 2024-25 Annual Complaints Review reveals social landlords are starting to...
HOUSING
Council had 'distorted view of reality', says ombudsman
By Joe Lepper | 22 May 2025
Hackney LBC ‘missed opportunities’ to improve homes it manages as it views problems facing tenant...
OMBUDSMAN
Ombudsman struggles to allocate cases
By Emily Twinch | 17 December 2024
A 15% increase in complaints received by the Local Government and Social Care Ombudsman in the la...
HOUSING
Borough's 'defensive complaints culture' criticised
By Martin Ford | 28 November 2024
A London borough has been accused of having a ‘defensive complaints culture’ by a housing watchdog.
HOUSING
Council landlords struggle with damp and mould
By Martin Ford | 16 October 2024
Seven councils have been named in a housing watchdog’s report on severe maladministration in damp...
HOUSING
'Painful' start to housing regulation
By Martin Ford | 25 September 2024
Councils will experience a ‘painful’ start to the new regime of social housing regulation, a seni...
HOUSING
Ombudsman takes councils to task over leaks
By Martin Ford | 11 July 2024
Twelve councils have been highlighted in a report detailing findings of severe maladministration.
HOUSING
Council appeared to be in 'crisis management mode'
By Ellie Ames | 20 February 2024
‘Multiple and repeated’ failures by Hammersmith & Fulham LBC left residents feeling ‘anything but...
Executive Director Adult Social Care and Health (DASS)
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Assistant Director of Legal and Governance (Deputy Monitoring Officer)
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Head of Major Projects
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Executive Director Adult Social Care and Health (DASS)
£161,239 - £177,363 plus benefits
This is not a maintenance role. It is a transformation leadership opportunity: to bring services and cultures together. Apply for this job
Assistant Director of Legal and Governance (Deputy Monitoring Officer)
£91,639 to £99,427
We are seeking someone with a strong grounding in local government law and governance, or experience gained in a similar environment. Apply for this job
Head of Major Projects
MG 1/2 -£86,283 - £93,102 per annum
Help shape Merton’s future Apply for this job
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