Title
OMBUDSMAN
Ombudsman: 'Once-in-a-generation' opportunity to rebuild trust in councils
By William Eichler | 15 July 2026
Reorganisation and devolution represent a ‘once-in-a-generation’ opportunity to rebuild trust in councils, the Local Government and Social Care Ombudsman has said as figures revealed a sharp rise i...
OMBUDSMAN
Ombudsman in clash with South Kesteven
By Martin Ford | 02 April 2026
South Kesteven DC is facing further action from a watchdog for refusing to compensate a homeless ...
IMPROVEMENT
Safeguarding failure at Haringey
By William Eichler | 02 October 2025
The Local Government and Social Care Ombudsman has exposed a major safeguarding failure at Haring...
HOUSING
Ombudsman reports improvement in housing complaints
By William Eichler | 23 September 2025
The Housing Ombudsman’s 2024-25 Annual Complaints Review reveals social landlords are starting to...
HOUSING
Council had 'distorted view of reality', says ombudsman
By Joe Lepper | 22 May 2025
Hackney LBC ‘missed opportunities’ to improve homes it manages as it views problems facing tenant...
OMBUDSMAN
Ombudsman struggles to allocate cases
By Emily Twinch | 17 December 2024
A 15% increase in complaints received by the Local Government and Social Care Ombudsman in the la...
HOUSING
Borough's 'defensive complaints culture' criticised
By Martin Ford | 28 November 2024
A London borough has been accused of having a ‘defensive complaints culture’ by a housing watchdog.
HOUSING
Council landlords struggle with damp and mould
By Martin Ford | 16 October 2024
Seven councils have been named in a housing watchdog’s report on severe maladministration in damp...
HOUSING
'Painful' start to housing regulation
By Martin Ford | 25 September 2024
Councils will experience a ‘painful’ start to the new regime of social housing regulation, a seni...
HOUSING
Ombudsman takes councils to task over leaks
By Martin Ford | 11 July 2024
Twelve councils have been highlighted in a report detailing findings of severe maladministration.
HOUSING
Council appeared to be in 'crisis management mode'
By Ellie Ames | 20 February 2024
‘Multiple and repeated’ failures by Hammersmith & Fulham LBC left residents feeling ‘anything but...
Director of People Services
£106,305 - £116,305
This pivotal leadership role will drive the development and delivery of our People Strategy Apply for this job
Service Manager – Quality Assurance & Practice Development
£54,994 - £62,777 per annum
Lead excellence in social work practice and help shape continuous improvement across Children’s Services. Apply for this job
Chief Executive
c.£235,000
In April 2027, West Surrey Council will become one of England's largest new unitary authorities Apply for this job
Director of People Services
£106,305 - £116,305
This pivotal leadership role will drive the development and delivery of our People Strategy Apply for this job
Service Manager – Quality Assurance & Practice Development
£54,994 - £62,777 per annum
Lead excellence in social work practice and help shape continuous improvement across Children’s Services. Apply for this job
Chief Executive
c.£235,000
In April 2027, West Surrey Council will become one of England's largest new unitary authorities Apply for this job
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