Hackney LBC ‘missed opportunities’ to improve homes it manages as it views problems facing tenants through a false ‘positivity prism’, the Housing Ombudsman has warned.
A 15% increase in complaints received by the Local Government and Social Care Ombudsman in the la...
A London borough has been accused of having a ‘defensive complaints culture’ by a housing watchdog.
Seven councils have been named in a housing watchdog’s report on severe maladministration in damp...
Councils will experience a ‘painful’ start to the new regime of social housing regulation, a seni...
Twelve councils have been highlighted in a report detailing findings of severe maladministration.
‘Multiple and repeated’ failures by Hammersmith & Fulham LBC left residents feeling ‘anything but...
The Housing Ombudsman has called for the establishment of a Royal Commission to deliver a long-te...
Housing secretary Michael Gove has told three councils he will take a ‘personal interest’ in how ...
The woman due to become the new Local Government and Social Care Ombudsman has defended her lack ...
Paul Najsarek says these may not be easy times for public services, but a focus by councils on co...
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Premium jobBlackpool is Changing for the Better, Can You Lead Delivery of the Next Chapter? Apply for this job
We are looking for an experienced, autonomous and highly motivated practitioner Apply for this job
Predominantly a rural county world famous for its stunning scenery Apply for this job