OMBUDSMAN

Council must 'urgently' improve complaints handling

A council has been told to ‘urgently’ improve its handling of complaints from the public.

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By Martin Ford | 14 September 2022

A council has been told to ‘urgently' improve its handling of complaints from the public.

The Local Government Ombudsman's annual review said Staffordshire CC had ‘fallen below the standards we expect'.

Martin Ford

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Martin Ford

Popular articles by Martin Ford

  1. Goodbye to all that
  2. GLA developer stuggles with £300m debt
  3. Mansfield names next chief executive
  4. EXCLUSIVE: Public back council funding hike
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