OMBUDSMAN

Council must 'urgently' improve complaints handling

A council has been told to ‘urgently’ improve its handling of complaints from the public.

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By Martin Ford | 14 September 2022

A council has been told to ‘urgently' improve its handling of complaints from the public.

The Local Government Ombudsman's annual review said Staffordshire CC had ‘fallen below the standards we expect'.

Martin Ford

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Martin Ford

Popular articles by Martin Ford

  1. Government will 'not hesitate' to intervene in planning
  2. MPs sound alarm on SEND deficits
  3. Children's social care faces 'biggest overhaul in a generation'
  4. London borough appoints chief
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