OMBUDSMAN

Record-breaking year for Ombudsman

The Local Government and Social Care Ombudsman has directed more improvements to councils in the past year than ever before.

The Local Government and Social Care Ombudsman has directed more improvements to councils in the past year than ever before.

In 2021-22, the Ombudsman made 1,848 service improvement recommendations, according to the newly-published annual review of complaints.

Martin Ford

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