Best practice - Page 55

By Steve Curran | 07 November 2017

Councils’ strategies are ranging from managing demand and shifting contact channels, to moving to...

ADULT SOCIAL CARE

Introducing Pepper

By Sharon Houlden | 07 November 2017

Sharon Houlden on why Southend-on-Sea BC decided to become the first council to purchase a humano...

TRANSFORMATION

Public sector change design

By Paula Ashford | 07 November 2017

Paula Ashford explains how the council’s interior design team is working to facilitate organisati...

HUMAN RESOURCES

Local government can lead the way on the Living Wage

By Andy Hull | 06 November 2017

Cllr Andy Hull explains how Islington LBC is working to ensure people in the borough - those empl...

HEALTH

Surrendering control can drive success

By Mark Andrews | 24 October 2017

Mark Andrews argues councils should be less wedded to professional backgrounds in senior roles as...

DIGITAL

Digital disruption-on-sea

By Alex Bailey | 10 October 2017

Adur and Worthing Councils are pushing ahead with a radical digital agenda – even though it could...

DIGITAL

Stockport's Digital by Design

By Pam Smith | 10 October 2017

Stockport’s take on digital transformation, with its Digital by Design programme, is an in-house ...

PLANNING

Putting homes at the heart of the agenda for growth

By Derrick Ashley | 27 September 2017

For the first time Hertfordshire CC is in a position to see a complete picture of the county’s gr...

ADULT SOCIAL CARE

How Alexa could revolutionise the way we deliver care

By David Rees | 27 September 2017

Hampshire CC and its partners are piloting Amazon’s Echo system to drive improvements in social c...

FINANCE

Not laid back about leisure

By Sohail Munawar | 20 September 2017

Slough BC is investing more than £58m in its new leisure strategy. Cllr Sohail Munawar explains t...

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