Title
FINANCE
Robot Amelia to answer council queries
By Mark Whitehead | 17 June 2016
A US-based technology firm will deploy what is thought to be the first European public sector use...
DIGITAL
Learning from complaints
By Gillian Guy | 15 June 2016
Gillian Guy explains how research into complaints sent to council Twitter accounts gives local go...
FINANCE
What future for local government?
By Dave Smith | 15 June 2016
A group of local authority chief executives recently held a round table discussion chaired by The...
DCLG
A threat to decision making
By Ian Miller | 15 June 2016
Ian Miller identifies worrying trends in the Government's drive towards standardisation of data
BUSINESS
BT wins London framework contract
By Laura Sharman | 13 June 2016
BT has been chosen by the London tri-borough as the sole supplier to provide ICT under a new fram...
HUMAN RESOURCES
Look to automation for service transformation
10 June 2016
Debra Maxwell argues Robotic Process Automation is key to boosting revenues and unlocking the eff...
DIGITAL
Views from the top on the digital revolution
By Mark Whitehead | 02 June 2016
Mark Whitehead reports from a round table discussion at London’s BT Tower in which council leader...
FINANCE
Straight talking
By Heather Jameson | 25 May 2016
The recent Queen’s Speech has promised huge implications for the sector. Heather Jameson examines...
BUSINESS
'Embed technology to transform your services,' leaders are told
By Jamie Hailstone | 25 May 2016
City leaders across England have been urged to follow the lead of London and Bristol by embedding...
FINANCE
The revolution will be digitised
By Dan Farmer | 25 May 2016
Dan Farmer explains how a digital communications innovation in South Gloucestershire has helped t...
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