Ombudsman

By Mark Conrad | 09 August 2022

City of York Council has agreed to review its handling of an elderly care plan for a vulnerable c...

SOCIAL CARE

'Urgent action' required over Haringey complaints

By Martin Ford | 05 August 2022

Haringey LBC chief executive Andy Donald has vowed the council will ‘learn lessons’ after being t...

Record-breaking year for Ombudsman

By Martin Ford | 27 July 2022

The Local Government and Social Care Ombudsman has directed more improvements to councils in the ...

WHITEHALL

Ombudsman raises role change fears

By Dan Peters | 12 July 2022

Questions remain about the future of the Local Government Ombudsman’s long-standing role in the r...

HEALTH

Gove criticises social housing landlord after 'severe maladministration' finding

By William Eichler | 24 May 2022

Levelling up secretary Michael Gove has criticised England's largest social housing landlord afte...

WHITEHALL

Social housing Bill 'imminent'

By Mark Conrad | 17 May 2022

Housing minister Eddie Hughes this week insisted the Government would bring forward a social hous...

BUSINESS

Social landlord faces wide-ranging probe

By Mark Conrad | 16 May 2022

The UK’s largest social landlord faces a wide-ranging investigation into its handling of resident...

LEGAL

Former Haringey leader takes legal action against Ombudsman

By William Eichler | 03 May 2022

Former leader of Haringey LBC, Joseph Ejiofor, has issued legal proceedings to challenge the Loca...

LEGISLATION

Housing ombudsman reports dramatic complaints increase

By Mark Whitehead | 20 April 2022

A dramatic increase in complaints has been reported to the housing ombudsman service, MPs have be...

HOUSING

Be on the front foot for housing rules

By Kelsey Walker | 05 April 2022

With a new Social Housing Regulation Bill expected to become law this summer, Kelsey Walker looks...

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