Ombudsman - Page 4

By William Eichler | 24 May 2022

Levelling up secretary Michael Gove has criticised England's largest social housing landlord afte...

WHITEHALL

Social housing Bill 'imminent'

By Mark Conrad | 17 May 2022

Housing minister Eddie Hughes this week insisted the Government would bring forward a social hous...

BUSINESS

Social landlord faces wide-ranging probe

By Mark Conrad | 16 May 2022

The UK’s largest social landlord faces a wide-ranging investigation into its handling of resident...

LEGAL

Former Haringey leader takes legal action against Ombudsman

By William Eichler | 03 May 2022

Former leader of Haringey LBC, Joseph Ejiofor, has issued legal proceedings to challenge the Loca...

LEGISLATION

Housing ombudsman reports dramatic complaints increase

By Mark Whitehead | 20 April 2022

A dramatic increase in complaints has been reported to the housing ombudsman service, MPs have be...

HOUSING

Be on the front foot for housing rules

By Kelsey Walker | 05 April 2022

With a new Social Housing Regulation Bill expected to become law this summer, Kelsey Walker looks...

ADULT SOCIAL CARE

Councils speak up on adult social care reforms

By Cllr David Fothergill | 15 March 2022

If the Government’s adult social care charging reforms are underfunded ‘they run the risk of fall...

HEALTH

Councils must learn from COVID complaints

By Michael Hyatt | 08 March 2022

The Local Government and Social Care Ombudsman’s report on the first 18 months of its investigati...

SOCIAL CARE

Dealing with complaints became 'casualty of crisis,' Ombudsman says

By William Eichler | 24 February 2022

COVID-19 ‘magnified stresses’ that councils were already faced with before the pandemic and deali...

SOCIAL CARE

Complaints procedures 'marginalised' by councils

By Martin Ford | 11 January 2022

Local government ombudsman Michael King has raised concerns about how councils handle complaints.

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