HEALTH

Councils must learn from COVID complaints

By Michael Hyatt | 08 March 2022

The Local Government and Social Care Ombudsman’s report on the first 18 months of its investigati...

SOCIAL CARE

Dealing with complaints became 'casualty of crisis,' Ombudsman says

By William Eichler | 24 February 2022

COVID-19 ‘magnified stresses’ that councils were already faced with before the pandemic and deali...

SOCIAL CARE

Complaints procedures 'marginalised' by councils

By Martin Ford | 11 January 2022

Local government ombudsman Michael King has raised concerns about how councils handle complaints.

HOUSING

EXCLUSIVE: Ombudsman drive to name and shame councils

By Dan Peters | 06 December 2021

The local government ombudsman wants to ramp up the naming and shaming of councils that fail to a...

FINANCE

Government can't keep 'flying blind' on council finances

By Heather Jameson | 01 December 2021

The Department for Levelling Up, Housing and Communities is 'licking its fingers and sticking the...

SOCIAL CARE

Call for fresh powers from ombudsman

By Dan Peters | 30 November 2021

England’s local government ombudsman today demands wide-ranging new powers to investigate complai...

COUNCILLORS

Minister eyes council intervention

By Chris Mahony | 02 November 2021

The Northern Ireland communities minister has said she will not hesitate to intervene in troubled...

PLANNING

Ombudsman launches planning probe

By Dan Peters | 01 November 2021

The Northern Ireland Public Services Ombudsman has launched an investigation into how a council d...

WHITEHALL

Pressure rises on Gove to build social housing

By Dan Peters | 19 October 2021

Pressure was this week mounting on new housing secretary Michael Gove to ramp up the building of ...

FINANCE

Ombudsman: Care system failing to deliver

By Chris Mahony | 28 September 2021

Funding problems rather than individual errors explain a ‘relentless rise’ in the proportion of s...

frederica-diamanta

Senior Finance Business Partner

£55,056 - £61,824 plus benefits and relocation support

Premium jobWe are proud of the track record that South Yorkshire Pensions Authority (SYPA) has achieved over a long period. Apply for this job

South Yorkshire Pensions Authority

Divisional Director of Adult Social Care -Transformation and Commissioning

£113,417 to £115,863

This role will be working with the statutory DASS role and the Divisional Director of Adult Social Care. Apply for this job

Torbay Council

Chief Executive

£186,000 - £221,000

Enfield Council is looking for an exceptional Chief Executive to lead one of London’s most dynamic and diverse boroughs. Apply for this job

Enfield London Borough Council

frederica-diamanta

Senior Finance Business Partner

£55,056 - £61,824 plus benefits and relocation support

Premium jobWe are proud of the track record that South Yorkshire Pensions Authority (SYPA) has achieved over a long period. Apply for this job

South Yorkshire Pensions Authority

Divisional Director of Adult Social Care -Transformation and Commissioning

£113,417 to £115,863

This role will be working with the statutory DASS role and the Divisional Director of Adult Social Care. Apply for this job

Torbay Council

Chief Executive

£186,000 - £221,000

Enfield Council is looking for an exceptional Chief Executive to lead one of London’s most dynamic and diverse boroughs. Apply for this job

Enfield London Borough Council