SOCIAL CARE

Complaints procedures 'marginalised' by councils

By Martin Ford | 11 January 2022

Local government ombudsman Michael King has raised concerns about how councils handle complaints.

HOUSING

EXCLUSIVE: Ombudsman drive to name and shame councils

By Dan Peters | 06 December 2021

The local government ombudsman wants to ramp up the naming and shaming of councils that fail to a...

FINANCE

Government can't keep 'flying blind' on council finances

By Heather Jameson | 01 December 2021

The Department for Levelling Up, Housing and Communities is 'licking its fingers and sticking the...

SOCIAL CARE

Call for fresh powers from ombudsman

By Dan Peters | 30 November 2021

England’s local government ombudsman today demands wide-ranging new powers to investigate complai...

COUNCILLORS

Minister eyes council intervention

By Chris Mahony | 02 November 2021

The Northern Ireland communities minister has said she will not hesitate to intervene in troubled...

PLANNING

Ombudsman launches planning probe

By Dan Peters | 01 November 2021

The Northern Ireland Public Services Ombudsman has launched an investigation into how a council d...

WHITEHALL

Pressure rises on Gove to build social housing

By Dan Peters | 19 October 2021

Pressure was this week mounting on new housing secretary Michael Gove to ramp up the building of ...

FINANCE

Ombudsman: Care system failing to deliver

By Chris Mahony | 28 September 2021

Funding problems rather than individual errors explain a ‘relentless rise’ in the proportion of s...

PLANNING

Complaints' outcomes are open for all of us to shape

By Michael King | 06 August 2021

This summer’s snapshot of complaints trends paints a ‘fascinating picture’, says local government...

OMBUDSMAN

Review highlights 'widening cracks' in council complaints systems

By Laura Sharman | 28 July 2021

The local government ombudsman has warned about the erosion to the way complaints are being handl...

frederica-diamanta

Head of Tourism – North Yorkshire Council

£56,443-£64,951

Our visitor economy is a priority sector for us. It adds over £4 billion of economic value a year... Apply for this job

North Yorkshire Council

Deputy Director Adult Social Care Operations

£96,625 - £114,585

Transform Communities, Lead with Compassion – Be the Driving Force in Adult Social Care Apply for this job

The Royal Borough of Windsor & Maidenhead

Assistant Director of Public Protection & Neighbourhoods

£76,946 - £88,923

Join Rochdale Council and shape the future of our vibrant community! Apply for this job

Rochdale BC

frederica-diamanta

Head of Tourism – North Yorkshire Council

£56,443-£64,951

Our visitor economy is a priority sector for us. It adds over £4 billion of economic value a year... Apply for this job

North Yorkshire Council

Deputy Director Adult Social Care Operations

£96,625 - £114,585

Transform Communities, Lead with Compassion – Be the Driving Force in Adult Social Care Apply for this job

The Royal Borough of Windsor & Maidenhead

Assistant Director of Public Protection & Neighbourhoods

£76,946 - £88,923

Join Rochdale Council and shape the future of our vibrant community! Apply for this job

Rochdale BC