Creating success from a crisis
When we are all heads down and dealing with the current coronavirus crisis, how do we make sure we learn from it and harness what really matters? Benjamin Taylor offers some ideas.
The days after – creating a new learning community
The Public Service Transformation Academy has set up a free virtual learning community to help prepare for a ‘real reboot’ and radical rebuilding after the coronavirus crisis. Benjamin Taylor explains.
Lessons learned from two years of the State of Transformation
Benjamin Taylor reviews the landscape of local government transformation over two years of case studies, conferences and academies. The picture that emerges is both a depressing and inspiring one.
Commissioning’s pivotal role on the road to transformation
Benjamin Taylor argues that skillful commissioning and taking responsibility for the results of your entire organisation is the way to successfully deliver public services.