Wyre BC recently fought off international competition to win Technology Innovator of the Year in the KANA Customer Awards 2014, beating Elkjop Nordic, the largest consumer electronics retailer in the Nordic countries, to the title.

The award is welcome recognition of our customer-focused approach and endeavours to improve services.

To succeed against huge international organisations is a fantastic achievement, made all the more impressive given that the work has been undertaken by a team of two, a pairing of e-communications and IT systems officers, against a backdrop of cuts and with modest resources at their disposal.